House Cleaning

Frequently Asked Questions

• What services do you offer for house cleaning?

  services typically include dusting, vacuuming, mopping, bathroom cleaning, kitchen cleaning, surface disinfection, trash removal, and general tidying. We can also customize our services based on your preferences and requirements.

• Are your cleaners professional and trustworthy?

  Absolutely! We understand the importance of trust and security when inviting cleaners into your home. Our team consists of professional and highly trained cleaners who undergo thorough background checks and screening processes. They are dedicated to providing exceptional service with utmost professionalism and respect for your property.

• Do I need to provide cleaning supplies and equipment?

  No, you don't need to worry about cleaning supplies and equipment. Our cleaners come fully equipped with all the necessary cleaning products, tools, and equipment. We use high-quality and eco-friendly cleaning solutions to ensure a safe and effective cleaning process.

• Can I schedule a one-time cleaning service or do you offer regular cleaning plans?

  We provide both one-time cleaning services and regular cleaning plans based on your preferences. Whether you need a deep cleaning before a special occasion or want to schedule recurring cleanings for your home, we can accommodate your needs and create a cleaning schedule that works for you.

• Can I trust your cleaners to work in my absence?

  Yes, you can trust our cleaners to work in your absence. We understand that many of our clients have busy schedules or prefer not to be present during the cleaning process. Rest assured that our cleaners are trained professionals who are committed to maintaining the highest standards of integrity and professionalism.

• What safety measures do you take during the COVID-19 pandemic?

  We prioritize the health and safety of our clients and our team. In response to the COVID-19 pandemic, we have implemented enhanced cleaning protocols, including the use of recommended disinfectants, wearing personal protective equipment (PPE), practicing social distancing, and adhering to local health guidelines.

• How long will the cleaning service take?

  The duration of the cleaning service depends on various factors, such as the size of your home, the level of cleaning required, and any specific requests you may have. We will provide you with an estimated time frame based on the details of your cleaning service.

• Can I request additional services or customize the cleaning checklist?

  Absolutely! We understand that each home is unique and may have specific cleaning requirements. You can customize your cleaning checklist by adding or removing specific tasks to ensure that our service aligns with your needs. We are here to accommodate your preferences and provide a tailored cleaning experience.

• What if I'm not satisfied with the cleaning service?

  Customer satisfaction is our top priority. If you are not completely satisfied with our service, please let us know within 24 hours, and we will address any concerns promptly. We strive to exceed your expectations and ensure that you are satisfied with the results of our cleaning service.

• How can I schedule a house cleaning service?

  Scheduling a house cleaning service is simple. You can contact us via phone or through our website to discuss your cleaning needs and preferences. Our friendly customer service team will assist you in scheduling a convenient appointment and answer any additional questions you may have.